At Keepsake, we sign a simple agreement between us and our customers. Here are a few of the highlights:
- We assume you are the legal owner of the item and are authorized to trust it to our care.
- We promise to care for your item and return it in at least as good condition as we took it away.
- We will make every reasonable effort to find you and return the item if storage fees are not paid.
- We will stand behind and be fully responsible for our stewardship of your belongings.
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01. 100% Satisfaction Guarantee
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02. 1Highly Professional Staf
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03.100% Satisfaction Guarantee
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04.100% Satisfaction Guarantee
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We are not a moving company, so yes, there eventually is. Typically, for Individuals, it is 8 boxes.
We typically only deliver your items back to you but if you must meet us at the storage facility, we can arrange that. A standard delivery charge will be made as we must attend the facilty.
If you must pick it up from our storage facility, arrangements can be made to meet you there but that is the exception rather than the rule. The standard return delivery fee will still be charged as we must attend and meet you there.
Typically, the GTA. We will pick up and deliver outside the GTA, but there is a surcharge for the pickup and for the delivery back. You can call with your exact location and we will tell you what it would be.
Because everything else is weekly, including not charging for the first days of the first week or the last days of the last week.
We require 2 weeks notice to end the contract. We aim for return time not to exceed 7 days from when you tell us you want you items back. Less if possible.
Keepsake contracts Storage Facilities in geographical areas close to you and promises all to have a minimum of the following in common:
Safe and Secure
Temperature Controlled
Humidity Controlled
24-hour Security
Clean & Tidy
Biologically safe
HOW TO SIZE YOUR ITEM FOR PRICING, CUBIC FEET
There are two ways to measure cubic feet
The First Method is to measure the size of the package in feet:
METHOD 1 = EXAMPLE
With a measuring tape, take the measurements of your box
Height, Length, Width. in inches
Convert those numbers to feet and or fractions thereof (as best you can)
For example, 6 inches is 0.5 feet. 18 inches is 1.5 feet.
24 inches is 2 feet
Multiply the 3 numbers and you will get the cubic footage of the box
A BOX 18 INCHES HIGH x 12 INCHES LONG x 24 INCHES WIDE WOULD BE
1.5 feet x 1 foot x 2 feet = 3 CUBIC FEET
The Second Method is to measure the number of inches on each side. To calculate the cubic feet of an item in inches, you can use the formula: Length (in inches) × Width (in inches) × Height (in inches) ÷ 1728 (cubic inches per cubic foot). This will give you the cubic footage of the item.
METHOD 2 – EXAMPE
Your package is 24 inches high X 18 inches wide X 20 inches long.
24” X 18” X 20” = 8640
8640 / 1728 = 5 cubic ft.
If you need assistance or further explanation, please don’t hesitate to ask.
There are many items KeepSake cannot store for you. The following is a partial list. If you need clarification on a specific item, please call a KeepSake Representative for help.
SOME OF THE THING’S KEEPSAKE CANNOT TAKE FOR YOU
- Perishable Food Items: These can attract pests and rodents, leading to hygiene issues.
- Living Creatures: Animals, plants, or any living organisms are generally prohibited due to safety and ethical concerns.
- Hazardous Materials: Such as chemicals, explosives, flammable liquids, or toxic substances for safety reasons.
- Firearms and Ammunition: Due to legal restrictions and safety concerns.
- Radioactive Materials: Due to safety and regulatory concerns.
- Drugs or Drug Paraphernalia: Again, illegal and poses safety risks.
- Explosives: Including fireworks, dynamite, or similar items.
- Combustible Materials: Items prone to spontaneous combustion or those that can catch fire easily.
- Toxic Waste: Any waste that poses a risk to health or the environment.
- Large Machinery or Vehicles: Typically, storage units have size limitations and aren’t suitable for large items.
- Valuables Without Insurance: Facilities may require insurance coverage for high-value items.
- Human Remains: For ethical and legal reasons.
- Illegal or Stolen Goods: Obviously, storing such items is illegal.
- Flammable Liquids: Such as gasoline, propane, or similar substances.
- Chemicals: Especially those that are corrosive or pose health risks.
- Biological Waste: Including medical waste or biohazardous materials.
- Foul Odor Emission Items: Anything that emits strong odors, which can disturb other tenants.
- Tires: Due to their size and potential environmental hazards.
- Anything That Violates Local Laws or Facility Rules: This can include specific items prohibited by the storage facility or local regulations.
If you need more information regarding items that are prohibited from storage in our facilities, please don’t hesitate to reach out to our customer service team. We’re here to help clarify any questions or concerns you may have.
When evaluating the biological safety of an item to be stored, asking specific questions can help determine its potential risks. Here are five questions we consider:
- What is the Composition of the Item?
- Inquire about the components or ingredients of the item. Determine if it contains any biological agents, such as microorganisms, toxins, or biological by-products, which could pose risks to human health or the environment.
- Has it Undergone Biocompatibility Testing?
- Ask whether the item has been subjected to biocompatibility testing or assessments. This includes evaluating its compatibility with biological systems, such as tissues, cells, or living organisms, to ensure it does not elicit harmful reactions or adverse effects.
- Are there Any Known Health Risks Associated with the Item?
- Investigate whether there are any documented health risks or adverse effects associated with the use or exposure to the item. This may include allergic reactions, toxic effects, or infectious potential.
- What Safety Certifications or Standards Does it Meet?
- Inquire about any safety certifications, regulatory approvals, or compliance with industry standards that the item has obtained. This could include certifications for biocompatibility, quality management systems, or adherence to specific safety guidelines.
- What Handling and Disposal Guidelines Should be Followed?
- Seek information on recommended handling procedures and disposal guidelines for the item. Determine if there are specific precautions or protocols that need to be followed to minimize risks during use, storage, or disposal.
By asking these questions, we can assess the biological safety of the item and make informed decisions regarding whether we are able to store it for you or not, ensuring the protection of individuals and the environment from potential hazards.
All client possessions are shrink wrapped and sealed with a signature seal to protect against and inform about tampering.